Think of the customer journey as a roadmap that includes all the possible stops along the way. Then take these steps to develop your customer journey map Jamaica Phone Number List for your online audience.
1.Review company goals
2.Research your competitors to find out what works and doesn’t work for them
3.Host discovery interviews with your audience
4.Create buyer’s personas based on research
5.Determine your platforms based on research
6.Consider how your brand story aligns with your audience and
create an affinity plan