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Facebook Messenger Introduces New Enhancements for Brands Using Chatbots

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Facebook Messenger Introduces New Enhancements for Brands Using Chatbots

While Facebook has more than 2 billion users worldwide, that is, almost a third of the planet has an account on the social network, its other instant messaging application, Facebook Messenger recently announced that it reached 1.3 billion users. While Facebook has more than 2 billion users worldwide , that is, almost a third of the planet has an account on the Austria Mobile Database social network, its other instant messaging application, Facebook Messenger recently announced that it reached 1.3 billion users. Since 2016, it has emerged that brands such as Aibnb, Uber or Domino’s Pizza, already used advanced chatbot systems for customer service, as well as for the marketing of their products on the same platform, due to its design similar to that of a social-advertising network that allows you to view message ads. Austria Mobile Number List

The instant messaging service of the social network continues to expand, so now the system’s virtual assistant can suggest fast automatic responses, GIFs, and even movie titles , all in the same Facebook Messenger conversation, which would work as attention customer for brands. According to the company, the updates are part of a broader strategy to become a central hub between Brother Cell Phone List users and brands through a strategy B2C . Currently, Facebook Messenger has among its ranks 65 million brands and businesses active on its platform worldwide. Facebook Messenger’s decision is part of the trend followed by instant messaging services, such as iMessage, WhatsApp and Skype , since the first announced its iOS Business Chat platform this year, the second recently inaugurated its Business section.

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