As mentioned in the previous article. For an enterprise customer. Purchasing software is far more than just buying software. But hoping to actually produce business results and help the company’s business achieve greater success. If this goal can be achieved. It doesn’t even matter that software is involved. Especially now with the rise of saas model. The replacement cost of customers using software has become lower and the range of options has become more. Therefore. We may often hear customers say at work: “I feel that this software is of no use to us. So I will not renew the contract.”
Customers care about business results
if customers say this. It is actually Find Your Phone Number difficult for us to know what is “Useful” and what is “Useful”. “It’s useless”. Why do you think it’s useless to ask at this time? Where is it useless? Actually it’s too late. Therefore. This problem should be prevented in advance at the beginning of the service process. That is. What kind of goals should be achieved at each stage in the process of using the product together with the customer? And help them achieve their goals along the way. In this way. A more convincing foundation can be laid for subsequent customers to repurchase.
Service visualization to make customers more at ease
An institution a said that our english courses Find Your Phone Number can be watched unlimited times. Reminders can be set. And the word memorizing software can record daily information. Make marks. And so on. Institution b said that we will set goals with you every month within half a year. The vocabulary in the first month will reach more than 2000. And the overall test score in the second month will increase by at least 30 points… After half a year. I will get 130 points in english for postgraduate entrance examinations. Above. In order to achieve these goals. It is necessary to cooperate with our daily english lessons and so on… I think institution b will definitely attract you more.