Surveys cost time and money , so you want to gain the most out of them. To acquire quality data, you will need to plan the questions, distribution model, and the survey tool that is most suitable for you. Here are the best 5 customer tools to get valuable feedback.
1. HubSpot Forms
This comprehensive customer satisfaction survey tool helps businesses track and improve customer experience over time. Customer feedback is observed in a single dashboard so team members can monitor changes in customer satisfaction.
As a renowned name in the survey creation industry, it offers a unique platform where you can design a killer survey to align with your audience. The interface is extremely user-friendly, offering a variety of features, such as custom-designed themes, templates, reporting options, etc.
3. Jotform Survey Maker
JotForm is a no-code platform that allows you to create fully customized, professional, and modern forms for your company at any scale. Jotform has over 9 million users and counting and a collection of form templates with 10,000+ ready-to-use options for various industries
Launch your online survey with SurveyMonkey, whether it’s for market research, competitive analysis, customer/employee feedback, etc. Not only does it allow businesses to gather real-time results by reaching out to millions of respondents, but surveys can be customized to suit a specific target audience.
SoGoSurvey is an all-in-one platform, offering businesses the opportunity to design surveys, choose distribution channels, and analyze the results. It seamlessly automates everything with a degree of ease and sophistication. Moreover, 24/7 customer support is available.
This tool makes the most out of feedback. Now you can collect valuable information from any source and integrate it effortlessly into the core business applications. Moreover, feedback and insights can be shared across various departments in the organization, from collection to analysis to action.